We Take Online Security Seriously!
How we protect your Personal Information
We have developed a formal information security program to safeguard the personal information that you entrust to us. Our security program includes reasonable technical, physical and administrative safeguards. For example, we restrict access to your personal information only to those employees who need to know that information to provide products to you.
We also take special steps to protect your information via transmission over the Internet by using a secure web server, which allows web browser programs (Mozilla/Firefox, Netscape, or Microsoft Internet Explorer) to interact with the web server via an encrypted session. The Company employs a Secure Sockets Layer (SSL) connection that provides an encrypted connection between your computer and the Company. The 128 bit encrypted connection scrambles ordinary text or data into cyphertext to safeguard sensitive information during its journey across the Internet. The information is decrypted, or put back into a readable format, when it reaches its intended destination. Depending on which browser you use, you will know you are in secured area by "https" or a lock appearing on your screen. When you visit our website, you will be in a secured area.
Your information is secured with the same 128-bit encryption used by leading companies, financial institutions and governments worldwide.
We have an independent 3rd party verify the safety and integrity of our data and systems, daily. You can see the McAfee logo and the date of the last scan.
We meet the Payment Card Industry security standard (PCI DSS) and this is verified by an independent 3rd party which has been certified by Visa and MasterCard to perform such audits.
You are safe with us!
What you can do?
Your personal responsibilities include keeping your online password, account numbers, personal identification and other account data confidential. ConsumerDirect cannot be responsible for customer errors or negligent use of the service and will not cover losses due to:
- Misuse of the service
- Negligent handling or sharing of passwords leading to unauthorized access to accounts.
- Leaving a computer unattended during an online session - click "log out" to end your session.
- Failure to report known incidents of unauthorized account access within 2 business days.